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Bio-ResiduosWaste managementEcoTracer

Success case: Bio-Residuos

Automated daily routes and bulk DIAN invoicing

For Bioresiduos, specialists in hazardous hospital waste management, logistics planning and invoicing were complex and manual processes. iProcess developed an end-to-end solution that automates route generation and integrates operations with invoicing, creating a highly efficient digital ecosystem.

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Platform we built for Bio-Residuos

From Manual Planning to Intelligent and Automated Logistics

Bioresiduos' management faced high logistical complexity in planning collection routes, which vary according to the frequency and the last visit of each client. In addition, the process of converting these operations into invoices was slow and manual, especially when having to apply specific billing logic for each type of client, delaying cash flow and consuming administrative resources.

With our custom-developed system, we managed to centralize and digitize their entire operation: from commercial management—where prospects register, create their technical sheets, and upon approval, can create requests—to the comprehensive administration of their business lines, such as waste collection and treatment, transportation, and specialized services such as sounding.

What we built for Bio-Residuos

Each module solves a specific step of the operation, shown with real screens from the system in production.

  1. Automated Planning and Dispatch (RouteTracer)
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    Automated Planning and Dispatch (RouteTracer)

    We implemented a specialized version of RouteTracer that completely automates work plan creation. Based on business rules such as collection frequency and the date of the last visit, the system generates and assigns optimal routes to drivers, eliminating manual planning and ensuring no client is left unattended.

  2. Client Portal for Total Traceability
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    Client Portal for Total Traceability

    We developed an exclusive client portal where each institution (hospitals, clinics) can monitor their scheduled collections in real time and consult the service history. This self-management tool offers total transparency, strengthens trust relationships with clients, and reduces the support team's workload.

  3. Accounting Integration and Bulk Invoicing
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    Accounting Integration and Bulk Invoicing

    We created a direct integration between the operational platform and Bioresiduos' accounting system. Specific business logics were configured for each client type, allowing a massive, automatic, and error-free invoice generation process. This has drastically accelerated the collection cycle and optimized the company's cash flow.

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What happens in those 30 minutes

  1. 1You walk us through how the process works today and where time or money is lost.
  2. 2We tell you how we would solve it and how long it would take.
  3. 3If software isn’t the answer, we tell you.
  4. 4If we move forward, you get a phased proposal with scope and timelines.

What we guarantee if we work together

  • SLA-backed support included

    We handle tickets with agreed response times from day one.

  • Phased delivery

    Every phase has acceptance criteria you verify yourself before moving on.

  • A manual for every user role

    Documentation with real screens so your team adopts the system fast.

  • Engineering you can feel

    Automated tests, continuous releases and a modern stack: React, Node.js and TypeScript.