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Custom software that turns days-long processes into hours.

Any process in your company, from sale to invoice: we digitize it, integrate it with your systems and automate it with AI.

  • Free, no-commitment assessment
  • 15+ years building software
  • Projects in 5 countries

Results you can see in the operation

order handling time at Coopidrogas
48 h → 4 h
building software that never stops
15+ years
virtual employees serving without breaks
24/7
Colombia, Peru, USA, Mexico and Brazil
5 countries

Operations already running on iProcess software

  • Coopidrogas
  • Ingram Micro
  • LG Electronics
  • Biolodos
  • Helicol
  • Tracol
  • Bio-Residuos

Running operations by hand costs more than it looks.

If any of these sound familiar, you don’t need another per-seat license. You need your process to work as a system.

  • Operations live in Excel, WhatsApp and paper.

    Nobody knows in real time what was delivered, what is pending or what can be invoiced today.

  • Invoicing takes days, not minutes.

    Reconciling weights, records and rates by hand delays cash flow and invites rejections from the tax authority.

  • You pay logistics invoices without auditing them.

    Carriers, customs brokers and freight companies overcharge the agreed rate and nobody has time to check.

  • Off-the-shelf software doesn’t fit your process.

    You end up bending your operation to the tool, with modules you don’t use and reports nobody reads.

Follow one order from request to invoice.

Follow one order step by step, the way it moves through the platforms we build, and compare it with how it's done today without a system. The same journey applies to sales, purchasing, operations or service.

Skip the walkthrough

Swipe to see each step

  1. Step 1 of 6

    Request received

    From the customer portal

    Request from the portal08:02

    Order #4821

    12 items · due Thursday

    High priority

    Without a system:It arrives by WhatsApp or email and someone types it into Excel.

  2. Step 2 of 6

    Task assigned

    Owner and due date set

    Work plan08:41

    Operations team

    3 tasks · Due Thursday

    Without a system:It's handed out over phone calls and nobody sees its status.

  3. Step 3 of 6

    Work completed

    Mobile app with photos and signature

    Evidence captured10:15

    4 photos

    Customer signature

    No signal: syncs on return

    Without a system:Evidence stays on paper and reaches the office days later.

  4. Step 4 of 6

    Verification

    Quantities and quality checked

    Quality check13:22

    12 / 12

    Items verified, no issues

    Without a system:It's checked by hand and typed in again.

  5. Step 5 of 6

    Approval

    Business rules validate themselves

    Automatic validation13:47

    • Purchase order
    • Delivery confirmed
    • Agreed price
    • Ready to invoice

    Without a system:Someone cross-checks documents in a spreadsheet to approve.

  6. Step 6 of 6

    E-invoice

    Accepted by the tax authority

    Invoice FE-1048213:48

    CUFE 9f3a…c71e

    Accepted by the tax authority

    Without a system:The invoice goes out days later and may be rejected.

From order to invoice5 h 46 minWithout a system: days

Step 1 of 6

  1. Request received

    From the customer portal

    Without a systemIt arrives by WhatsApp or email and someone types it into Excel.

  2. Task assigned

    Owner and due date set

    Without a systemIt's handed out over phone calls and nobody sees its status.

  3. Work completed

    Mobile app with photos and signature

    Without a systemEvidence stays on paper and reaches the office days later.

  4. Verification

    Quantities and quality checked

    Without a systemIt's checked by hand and typed in again.

  5. Approval

    Business rules validate themselves

    Without a systemSomeone cross-checks documents in a spreadsheet to approve.

  6. E-invoice

    Accepted by the tax authority

    Without a systemThe invoice goes out days later and may be rejected.

From order to invoice

0 h 00 minWithout a system: days

Case studies in production.

See all case studies

We help your company do more with the same team.

Six fronts, one partner. We start with the process that is costing you the most.

See services

  • We optimize your processes

    We map how you work today, remove the steps that add no value and redesign the flow so nothing depends on a spreadsheet or a single person.

  • We cut turnaround times

    What takes days today takes hours. Coopidrogas went from 48 h to 4 h in order handling.

  • We digitize the operation

    Goodbye paper and WhatsApp orders: mobile apps that work offline, client portals and DIAN electronic invoicing.

  • Applied artificial intelligence

    Assistants that answer with your business data, automatic document reading and alerts before something breaks.

  • We automate the repetitive work

    Robots (RPA) and integrations with SAP, Siigo and your systems that copy, reconcile and report on their own, with no typing errors.

  • 24/7 virtual employees

    AI agents that serve customers, schedule, quote and follow up at any hour, and hand the case to your team when needed.

Meet your new virtual employee.

It lives wherever you need it: a chat on WhatsApp or your website, or an assistant inside your own app. It checks your systems in real time and solves in seconds what used to take a call and an email. It never sleeps, never takes vacation and hands the case to a person when needed.

  • Works on WhatsApp, on your website or inside your app
  • Answers with your real data and logs everything in your system
  • Hands the conversation to your team with full context
Book a free assessment
Ana · Virtual employeeOnlineIllustrative demo

  1. Hi, what's the status of my order 4821?

  2. Hi! Your order 4821 has been approved and is being prepared. Delivery is scheduled for Thursday.

  3. Checked your system · 0.8 s

  4. Great. Can you send me the invoice?

  5. Done, I sent it to your registered email. Here it is too:

  6. Invoice FE-10482.pdf

Resolved without human intervention

See what we do and how we work, in 1 minute.

From Excel, WhatsApp and paper to a system: what we build, how we work in phases and the results of clients like Coopidrogas and Helicol.

Frequently asked questions

Have another question? Write to us and we’ll help.

comercial@iprocess.co
How much does custom software cost?

It depends on scope, which is why we start with a free assessment. Then we deliver a phased proposal with tasks, estimated timelines and acceptance criteria, so you invest in stages and see results in each one.

How long until my project is ready?

It varies by project. During analysis we give you a detailed task list with estimated times, included in the quote. When we start from one of our solutions (EcoTracer, RouteTracer, ICS or FlightTracer) timelines drop significantly.

Is support included after delivery?

Yes. We handle every case through tickets within the times agreed in the SLA, and we also monitor your system’s health and adoption with iProcess Pulse.

Do you integrate with SAP, Siigo, DIAN and my banks?

Yes. We have production integrations with SAP, Siigo Nube, DIAN electronic invoicing (with CUFE and credit/debit notes) and bank statements. If your system has no API, we can automate it with RPA.

Do the mobile apps work without internet?

Yes. Our field apps store data, photos and signatures offline and sync automatically when signal returns. Drivers use them on the road and pilots in flight.

What technologies do you use?

Modern, proven technology: React and TypeScript on the frontend, Node.js (NestJS or Express) on the backend, React Native for mobile and cloud infrastructure. We choose based on what each project needs.

Do you work with companies outside Colombia?

Yes. We have worked with companies in 5 countries: Colombia, Peru, the United States, Mexico and Brazil. We work remotely, with meetings and updates in your time zone.

Do you work with any industry?

We have deep experience in logistics, waste management, aviation, foreign trade and finance. If your operation has a process technology can improve, we want to hear about it.

Tell us which process is costing you the most.

In 30 minutes we’ll tell you how we’d solve it, how long it would take and whether it’s worth it. No strings attached.

Book a free assessmentWhatsApp

The assessment is free.comercial@iprocess.co

What happens in those 30 minutes

  1. 1You walk us through how the process works today and where time or money is lost.
  2. 2We tell you how we would solve it and how long it would take.
  3. 3If software isn’t the answer, we tell you.
  4. 4If we move forward, you get a phased proposal with scope and timelines.

What we guarantee if we work together

  • SLA-backed support included

    We handle tickets with agreed response times from day one.

  • Phased delivery

    Every phase has acceptance criteria you verify yourself before moving on.

  • A manual for every user role

    Documentation with real screens so your team adopts the system fast.

  • Engineering you can feel

    Automated tests, continuous releases and a modern stack: React, Node.js and TypeScript.