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CoopidrogasPharmaceutical distributionRouteTracer

Success case: Coopidrogas

Orders from 48 to 4 hours, integrated with SAP

For Coopidrogas, leader in pharmaceutical distribution, visibility of their complex delivery operations and control of their logistics assets were critical challenges. iProcess implemented a comprehensive traceability solution that optimized their last mile and generated significant savings by reducing losses.

48 h → 4 hOrder turnaround time at Coopidrogas
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Platform we built for Coopidrogas

From Delivery Uncertainty to Total Traceability

Coopidrogas' logistics operation faced two major challenges: lack of real-time visibility of the delivery process to their associated pharmacies and constant loss of key logistics assets, such as transport baskets. This not only generated operational uncertainty, but also represented a direct financial impact due to the high cost of replacing lost assets.

What we built for Coopidrogas

Each module solves a specific step of the operation, shown with real screens from the system in production.

  1. Real-Time Delivery Traceability (RouteTracer)
    01

    Real-Time Delivery Traceability (RouteTracer)

    We implemented our RouteTracer module, integrating it directly with Coopidrogas' SAP system, to provide complete visibility of the delivery process. Now, the cooperative can monitor each order from leaving the distribution center until it is received by the associate, guaranteeing total control, reducing uncertainty, and improving communication.

  2. Logistics Asset Control and Recovery System
    02

    Logistics Asset Control and Recovery System

    We developed a specific solution for tracking and controlling baskets. Through the use of mobile tools, the delivery and return process of these assets was digitized. This traceability allowed Coopidrogas to recover their baskets effectively, minimizing losses, and drastically reducing replacement costs.

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What happens in those 30 minutes

  1. 1You walk us through how the process works today and where time or money is lost.
  2. 2We tell you how we would solve it and how long it would take.
  3. 3If software isn’t the answer, we tell you.
  4. 4If we move forward, you get a phased proposal with scope and timelines.

What we guarantee if we work together

  • SLA-backed support included

    We handle tickets with agreed response times from day one.

  • Phased delivery

    Every phase has acceptance criteria you verify yourself before moving on.

  • A manual for every user role

    Documentation with real screens so your team adopts the system fast.

  • Engineering you can feel

    Automated tests, continuous releases and a modern stack: React, Node.js and TypeScript.